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The Customer Success Manager will drive customer engagement and growth for Shopmonkey by developing relationships, ensuring product adoption, and helping customers succeed on the platform. Responsibilities include managing customer check-ins, driving upsells, and representing customer needs internally. The role requires teamwork and proactive problem-solving skills, along with experience in the SaaS industry.

The Implementation Manager will be the main contact for customers during their implementation journey, ensuring exceptional service and support. Responsibilities include training customers on Shopmonkey products, coordinating deliverables, and providing customized solutions to help customers succeed in the automotive industry.

As a Mid Market Customer Account Manager, you will build relationships with customers to increase their spending with Shopmonkey through additional licenses and products. You'll manage a pipeline of opportunities, execute sales strategies, and recommend solutions to help customers grow their business.

The Senior Product Marketing Manager at Shopmonkey will drive ambitious go-to-market plans, champion customers, develop messaging, create sales toolkits, lead content and campaign strategy, and conduct market research. This role requires superb communication skills, accountability for revenue impact, B2B SaaS experience, attention to detail, and strong organization skills.

The Sales Development Representative will be responsible for identifying and sourcing new sales opportunities, scheduling product demonstrations, and assisting Account Executives in closing deals. This is a hybrid role with in-office expectations 2 days/week in Marin County, California.

The Vice President of Product Management at Shopmonkey will lead the product strategy and execution, ensuring alignment with the CEO's vision, while actively engaging in product decisions and team leadership. Responsibilities include managing product teams, gathering user feedback, and using data-driven insights to inform product features and direction.

The Director of Demand Generation will lead Shopmonkey in increasing market share and revenue through demand generation campaigns. Responsibilities include managing the acquisition budget, optimizing marketing strategies, overseeing campaign efficiencies, nurturing leads, reporting progress, and mentoring a marketing team.