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As a Senior Software Engineer, you will design and develop innovative features for our risk management platform, participate in agile processes to improve efficiency, and explore new technologies. Collaborate closely with UX designers and product architects while ensuring code quality in a fast-paced environment.
The Senior User Experience and Analytics Lead will design user experiences for Risk Ripple Analytics. Responsibilities include producing wireframes, optimizing user experiences, analyzing engagement metrics, and applying design thinking to enhance the product. The role involves collaboration with stakeholders and engineering, as well as conducting user research to inform design improvements.
As a Customer Advocate at LogicManager, you will engage potential customers, guide them through their journey, manage leads, demo the software, and collaborate with teams to contribute to the company's culture and objectives. This role emphasizes building relationships and delivering value rather than traditional sales tactics.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
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