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The Manager of Technical Support & Customer Care at Hireology oversees the support team, ensuring efficient customer service and managing internal documentation. This role collaborates across Customer Success, Product, and vendors to improve service delivery and support. Responsibilities include managing support queues and KPIs, and enhancing internal knowledge resources.
The Business Development Representative will engage with clients, drive new business opportunities, set appointments for account executives, and contribute positively to the company's sales efforts. This role involves building prospect lists, qualifying leads, and achieving sales goals in a dynamic and growth-oriented environment.
The Manager of Implementation supports the non-ATS and ATS implementation teams, manages project assignments, coordinates between Customer Success, Product, and external vendors, and creates internal documentation to enhance team support for customers.
The Major Account Executive will engage with clients, drive new business, conduct product demonstrations, build a strong sales pipeline, negotiate contracts, and exceed sales objectives in a collaborative environment.
The Implementation Manager will lead the onboarding and training of new customers on the Hireology platform, managing the implementation process from requirement gathering to training delivery. This role requires strong project management skills and collaboration with a Technical Implementation Manager to ensure a smooth transition and high adoption rates of the platform.
Join our dynamic Sales team as a Major Account Executive responsible for engaging with clients, driving new business, and exceeding sales objectives. Research and qualify potential opportunities, conduct product demonstrations, and negotiate contracts. Must have Bachelor's degree and 4+ years of B2B SaaS sales experience. Benefits include unlimited paid time off, health insurance, 401(k) with company match, and growth opportunities.
Customer Care Specialist role at Hireology, responsible for customer support, order fulfillment, communication with customers, and vendor management. Requires strong communication skills, attention to detail, and customer-centric approach. Entry-level position in a fast-paced, high-growth environment with opportunities for professional growth.
The Content Writer will manage Hireology's marketing brand voice by creating various materials including blogs, eBooks, email content, and social media posts. They will ensure all content aligns with brand voice while using SEO practices and analyzing content performance with tools like Google Analytics and SEMrush.
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