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Lead the development and delivery of training programs for BlackLine products, ensuring content is engaging and aligned with best practices. Collaborate with teams and deliver training in various formats. Monitor industry trends for continuous improvement.

The Strategic Account Manager manages 10-15 large enterprise accounts, focusing on relationships, renewals, upsells, and developing account strategies to exceed revenue targets.

Lead optimization of business processes within Customer Support, Professional Services, and Salesforce Communities while liaising between business stakeholders and IT.

The Director of Customer Operations oversees the operational strategy, managing cross-functional projects to improve customer experiences from onboarding to renewal, while focusing on risk management and process improvement.

The Director of Professional Services manages client onboarding, implementation, and support for BlackLine's Intercompany Solution, driving operational excellence and financial performance.

The Account Executive manages client relationships, ensures satisfaction and retention, achieves sales targets, collaborates with various departments, and expands business opportunities.

The Solution Manager will lead strategy and positioning for Workday solutions, align internal teams, manage customer insights, and oversee product launches at BlackLine.