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The Schedule Coordinator at GoNetspeed is responsible for optimizing the daily schedule of OSP Field Technicians by coordinating with managers, technicians, and customers to manage scheduling conflicts and ensure effective communication throughout the day.

The Scheduler at GoNetspeed is responsible for optimizing the schedules of Install and Drop Technicians in a specified geographic region. This includes managing customer scheduling, coordinating changes, and ensuring efficient completion of tasks through communication with technicians and other departments.

The Sales Engineer collaborates with the Sales Department to provide technical support for pre-sales activities. This role involves utilizing Salesforce, participating in customer meetings, and assisting in the development of cost models for products. The engineer will also train Account Executives and stay updated with new technologies and vendor relationships to enhance sales efforts.

The Retention Specialist engages with customers considering cancellation of their fiber optic internet service. They handle inbound calls, place outbound calls, address customer concerns, reinforce service value, and utilize special offers to retain customers. They also collaborate with other departments and maintain accurate records.

The Sales Engineer provides technical sales support by working with Account Executives and Operations to assist in pre-sales activities, utilizing tools like Salesforce and actively participating in customer meetings. This role requires knowledge in telecommunications technology and the development of cost models for products and services, while also staying updated on new technologies and managing multiple projects.

As an Outside Sales Representative at GoNetspeed, you'll engage in door-to-door sales to promote GONETSPEED products, including fiber internet and home phone services. You will be responsible for acquiring new residential customers, meeting sales quotas, and effectively communicating product benefits. This role includes paid training and offers opportunities to build a successful sales career.

The Provisioning Specialist will focus on activating and provisioning various voice and data services, analyzing service orders, utilizing proprietary databases, and collaborating with teams to ensure timely and accurate service delivery while maintaining service level agreements.