Sales Engineer

Posted 2 Days Ago
Be an Early Applicant
Rochester, NY
Hybrid
75K-85K Annually
Senior level
Information Technology
The Role
The Sales Engineer collaborates with the Sales Department to provide technical support for pre-sales activities. This role involves utilizing Salesforce, participating in customer meetings, and assisting in the development of cost models for products. The engineer will also train Account Executives and stay updated with new technologies and vendor relationships to enhance sales efforts.
Summary Generated by Built In

General Summary:


This position will be a key position within the Sales Department reporting to the Sales Engineering Supervisor. The Sales Engineer will work directly with Account Executives, Senior Account Executives, Operations, and Business Services assisting them with pre-sales activity (for existing and new accounts.) This role has a base salary between $75,000 - $85,000 depending upon experience plus a monthly commission based on sales performance of the assigned territory.


Essential Job Functions:


▪ Utilizes Salesforce (or has knowledge of a similar CRM platform) to provide technical sales support for both voice and data opportunities, either from the office or at the customer location.

▪ Identify potential access methods including UNE copper, fiber, and third-party last mile fiber providers.

▪ Actively participates in customer meetings in person or via virtual meetings as needed.

▪ Represent the sales team on the weekly Engineering review call. Provide technical details to Network Engineering and OSP Engineering as required to estimate project costs.

▪ Work with the Sales Engineering Supervisor and Director of Sales to conduct comprehensive sales and product knowledge training for Account Executives.

▪ Stay current with new technologies and understand how they will be deployed. Suggest opportunities for new product development.

▪ Stay active with trade groups and vendors to facilitate sales opportunities through strong vendor relationships.

▪ Assist in the development of cost models for products and services.

Knowledge, Skills, and Abilities:

▪ Knowledge of the sales processes and associated sales skills.

▪ Knowledge of Google Earth and GIS systems

▪ Expertise in company products and services.

▪ Knowledge of company policies and procedures.

▪ Knowledge of general office procedures.

▪ Skilled in oral and written communication.

▪ Skill in identifying problems and resolutions.

▪ Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.

▪ Ability to follow written and oral instructions.

▪ Ability to work with numbers and calculations.

▪ Ability to pay close attention to detail and schedules.

▪ Ability to effectively function as a team player.

▪ Ability to manage multiple projects and deadlines in fast paced environment.

▪ Expertise in Telecommunications technology, including telephony, Ethernet, IP, VoIP and DWDM.

▪ Knowledge of third-party fiber networks including MaineCom, MFC, FirstLight, Lightower, Spectrum Business, Consolidated, Frontier and GWI.


Education and Experience:


High school diploma required; 2 or 4-year degree preferred, with a minimum of five years of experience in technical and/or sales engineering roles in the telecommunications industry.

GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.


Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Top Skills

Google Earth
Salesforce
The Company
Berlin, , Connecticut
318 Employees
On-site Workplace

What We Do

At GoNetspeed, we're all about bringing communities together one lightning-fast connection at a time. Whether you're streaming the latest Netflix series or running a business from home, we've got you covered. Say goodbye to lagging connections and buffering videos because with access to 100% fiber internet, you'll have lightning-fast symmetrical upload and download speeds ranging from 500 Mbps to 2 gigabits

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