The Client Support Supervisor ensures quality customer experiences by assisting the Call Center Manager in managing the Client Support Team, monitoring performance, and providing support for complex customer issues. They also foster a positive work environment by mentoring agents and managing daily operations, while ensuring service level objectives are met.

The Territory Sales Representative will drive sales within a specific geographic area, build strong customer relationships, meet revenue targets, and prospect for new business opportunities. Responsibilities include regular client visits, selling to Authorized Agents, negotiating deals, and documenting activities in the CRM system. The role requires travel and adaptability to market changes.

The Site Reliability Engineer will enhance system reliability, optimize performance, and automate deployment processes in both cloud and on-premises environments. Responsibilities include monitoring production systems, improving infrastructure, and participating in capacity planning and incident response.