The Technical Support Representative will assist customers through phone, text, and email, providing training and troubleshooting support for the Rain system while maintaining high customer service standards. This role includes logging bugs and collaborating with team members to enhance software understanding.

The Business Development Representative at Rain is responsible for generating new business opportunities by qualifying inbound leads, scheduling product demos, and nurturing relationships to advance leads through the sales pipeline. This role emphasizes communication, product knowledge, and collaboration with sales and marketing teams.

Sales Development Representatives (SDRs) at Rain Retail are responsible for generating and qualifying leads by conducting outreach and understanding customer pain points. They initiate discovery calls and schedule product demos while accurately tracking communications in Salesforce.