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The Wellness Coordinator enhances the Caregiver's experience by educating them on benefits, providing customer service, conducting orientations, processing employment verifications, and ensuring effective communication. They manage caregiver data, resolve concerns, and meet internal metrics in a fast-paced environment.
As an Enrollment Specialist, you will facilitate the enrollment process for patients and caregivers, ensuring efficient communication and service. Responsibilities include managing caseloads, providing customer support, and coordinating with teams for timely enrollment while achieving monthly goals.
As a Business Development Representative, you will assist patients and caregivers through the enrollment process, ensure efficient service delivery, communicate with case managers, and meet monthly enrollment goals while providing exceptional customer service.
As a Finance Specialist, you will coordinate billing, assist with collections, payment posting, payroll, and other financial projects, while receiving hands-on training in relevant skills.
As an Onboarding Specialist, you will travel to patients' homes, assist with document signing, provide care plan orientations, manage case files in Salesforce, and facilitate onboarding processes for caregivers and patients. You will be expected to maintain high customer service standards and adhere to service compliance.
The Staffing Coordinator will handle high volume recruitment processes for Home Health Aides, ensuring compliance with regulations and internal policies. Responsibilities include onboarding new staff, managing ATS, coordinating interviews, maintaining presence at healthcare job fairs, and providing emergency backfill as needed. Requires excellent problem-solving skills and adaptability in a fast-paced environment.
The Team Lead will oversee the Engagement team, ensuring seamless customer service for patients and caregivers. Responsibilities include mentoring sales specialists, conducting training sessions, managing team performance, handling escalations, and identifying areas for process improvement.
Join the People & Culture team at FreedomCare as an HRIS Analyst. Help support business operations and employee development through innovative HRIS solutions. Translate business needs into technical requirements, develop system architecture, provide technical support, automate reports, ensure data integrity, and analyze compliance measures.
The Onboarding Specialist will guide clients and their caregivers through the process of enrolling in the CDPAP program, ensuring they understand the program features and requirements. Responsibilities include assisting with documentation, facilitating orientation calls, maintaining compliance standards, and managing case files within Salesforce.
The Onboarding Specialist will assist clients and caregivers in the onboarding process for the CDPAP program, ensuring they understand the program and complete required documentation. Responsibilities include guiding caregivers through initial paperwork, scheduling orientations, and maintaining accurate records in the Salesforce CRM.
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