Top Tech Jobs & Startup Jobs

The Analytics and Reporting Engineer at Five9 is tasked with gathering customer requirements and developing custom reports utilizing Five9's Analytics products. Responsibilities include ensuring timely project delivery, collaborating with team members and clients, helping the Professional Services Team, and mastering necessary software tools to provide customer support.

The Senior Partner Marketing Manager will enhance strategic partnerships with GSI partners through effective joint marketing strategies, campaigns, and content development. Responsibilities include executing demand generation campaigns across various channels, collaborating with partner leadership, and measuring marketing performance KPIs.

The Senior Analyst will develop financial projections, track KPIs, deliver financial analyses and recommendations, lead investor relations, and execute capital raising transactions. This role requires analytical skills to distill complex data into actionable insights while working with various business lines to drive strategic finance initiatives.

The Technical Account Manager at Five9 will manage enterprise clients, oversee customer implementations, and enhance customer relationships, focusing on call center software solutions. Responsibilities include troubleshooting, supporting implementations, and improving customer satisfaction while presenting technical solutions to C-level clients.

The Manager of Customer Success at Five9 will develop and lead a team to implement strategies aimed at enhancing customer satisfaction and retention. The role involves mentoring Customer Success Managers, executing customer management initiatives, and working with cross-functional teams to improve the customer experience.

The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.

The Channel Partner Marketing Manager will develop and implement marketing strategies for channel partners, manage partner engagement through various marketing initiatives, and ensure alignment with sales goals. Responsibilities include program development, communication, reporting on marketing activities, budget management, and supporting sales enablement efforts.