Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Internship Program
At Five9 we are committed to providing an exceptional experience for our interns. We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9. Through our Speaker Series, Intern Buddies, Employee Resource Groups, and other events, you’ll have the opportunity to meet and learn from some of the best in the business.
This is a full-time, paid internship based out of our headquarters in San Ramon, CA. This role is hybrid. 3 days a week (M, W, TH) in office is required. The program runs 11 weeks with the opportunity to start in early or mid-June.
As an intern at Five9, you can expect to:
Learn. Learn about Five9, our culture and what makes Five9 special.
“The people here at Five9 have been super supportive of my learning - it's less intimidating to approach people, ask them about what they do, and more often than not they're willing to teach you a few things about their fields of work.” – 2024 Security Software Engineer Intern
Contribute. Contribute to the success of the company, your team, and real, impactful projects.
“Working at Five9 has been an enriching journey of learning and impact, where the work I am doing truly feels significant. I've gotten the chance to learn about high level business strategies and ensure that the work I do contributes to the business's overarching goals.” – 2024 PS Education Services Intern
Grow. Grow as a student, an employee, as a person!
“I have always been very career-oriented, and this summer I've realized how important it is to also focus on other aspects of my life. Meeting different employees at Five9 and hearing their career trajectory made me realize that everything will work out, eventually, and to take my time exploring my interests. However, that doesn't mean I will halt all career goals. I plan to continue networking with industry professionals and building my knowledge on using different data analytics tools. Seeing the way my team and the People Team utilize the data we have, made me realized just how much I enjoy working with and interpreting the data that is gathered.” – 2024 Talent Management Intern
The ideal candidate should be studying an IT development, computer science or similar degree and have extensive development experience with JavaScript, C#, Python, and other API technologies. In addition, they should know the installation, configuration, platform operations, and troubleshooting of API products. They should also have experience in API design, coding standards and best practice principles and use of RESTful APIS.
As a key contributor to the Professional Services Team, we are looking for a passionate, self-managed individual who can work well with a cohesive team to help us delight our customers and grow our business.
Key Responsibilities:
- Developing web-based tooling to support the use of RESTful services and APIs
- Apply the latest software design techniques and contribute to the technical design of new internal tooling.
- Troubleshoot issues and solve problems, identify potential process improvement areas.
- Implement common APIs based on architecture guidelines and frameworks.
- Write object-oriented, clean, and maintainable code.
- Deliver quality results on time with minimal supervision.
Key Requirements:
- Rising college senior or above, pursuing a bachelor's degree or master’s degree in computer science, information technology, or engineering
- Hands-on experience in building MVC based web applications using JSP/Struts framework.
- Hands-on experience in web services-RESTful
- Knowledge of Restful API design patterns
- Experience using a development IDE such as VSCode or IntelliJ
- Experience using Git or an equivalent source control system
- Experience in using integration technologies such as REST and SOAP
Desired skills
- Familiarity with code versioning tools, like Git, SVN, and Mercurial
- Knowledge of HTML5 & CSS
- Familiarity with JavaScript frameworks like AngularJS, and Bootstrap
- Passionate about learning new tools, languages, philosophies, and workflows.
This is a full-time, paid internship based out of our headquarters in San Ramon, CA. The program runs 11 weeks with the opportunity to start in early or mid June. This role is hybrid. 3 days a week (M, W, TH) in office is required.
As part of our commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.
If you have any questions about the compensation related to this position, please discuss with your recruiter.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The hourly compensation for this role is:
$25—$25 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Top Skills
What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
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