Top Tech Jobs & Startup Jobs

The Head of Knowledge and Enablement at ABBYY will lead the development and execution of knowledge-sharing and enablement programs to enhance internal and customer success. Responsibilities include creating a knowledge management strategy, overseeing a support team, collaborating on content development, and implementing training programs. The role emphasizes AI methodologies to improve customer interactions and resource accessibility.

The Experienced Customer Support Engineer at ABBYY will troubleshoot complex issues for B2B customers, primarily through Zendesk. Key responsibilities include resolving tickets, collaborating with teams, writing knowledge base articles, and communicating effectively in English. The role requires technical skills in operating systems, databases, and programming with some experience in C++ and basic knowledge of other languages.

The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.

The Marketing Operations Specialist will execute marketing campaigns, manage databases, support project management tasks, and maintain documentation on marketing processes. Responsibilities include building landing pages and workflows in HubSpot, managing web form infrastructure, and ensuring accurate data flow between systems while monitoring campaign performance.

The Regional Reporting Manager at ABBYY will oversee local accounting, tax compliance, manage audits, and ensure financial statements are prepared according to local regulations. Responsibilities include coordinating with external auditors, maintaining relationships with banks, and authorizing vendor payments, while ensuring adherence to local compliance standards.

As a Global Payroll Specialist, you will process payroll for multiple countries, ensuring accuracy, compliance with regulations, and timely payments. Collaborate with local payroll providers and stakeholders to maintain payroll systems and address inquiries. Conduct audits, handle year-end processes, and stay updated with payroll legislation.

The Junior Global Payroll Specialist will process payroll for multiple countries, ensuring accuracy and compliance with local regulations. Responsibilities include collaborating with payroll providers, validating payroll calculations, managing payroll data integration, and conducting audits. The specialist will handle inquiries, coordinate year-end processes, and support tax compliance while maintaining confidentiality and data security.