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As an Enterprise Customer Support Engineer, you will resolve customer tickets, troubleshoot technical issues, collaborate with various teams, and create knowledge base articles. Your focus will be on delivering excellent support to enterprise customers using intelligent automation solutions.

The Customer Support Engineer will resolve customer tickets, troubleshoot technical issues, and write knowledge base documents. Collaborating with technical teams is essential, along with handling technical support queries with a focus on customer satisfaction.

The Finance and Reporting Specialist will manage local accounting and tax compliance for a legal entity, prepare financial statements, coordinate audits, and maintain relationships with external partners. This role requires strong analytical skills and collaboration with corporate accounting for efficient financial management.

The Support Enablement Manager will create and manage enablement programs for internal Support teams and partners, ensuring they have necessary resources and tools. Responsibilities include designing an enablement strategy, developing training content, and achieving metrics for program success, incorporating AI methodologies where appropriate.

The Senior Analyst in Information Security will support the governance, risk management, and compliance frameworks of the organization. Responsibilities include conducting risk assessments, ensuring adherence to security policies, developing training programs, and monitoring compliance with regulations. The role emphasizes collaboration with various departments to foster a culture of security awareness.

The Manager of Incident Response will oversee the development and implementation of an incident response strategy, manage the incident response team, and ensure effective responses to security incidents. This includes collaborating with cross-functional teams, overseeing incident management processes, and enhancing the organization's security posture through training and awareness. Post-incident reviews and reporting on response metrics are also key responsibilities.

The Manager of Recovery and Continuity at ABBYY will develop and implement business continuity and disaster recovery plans, conduct risk assessments, and coordinate with departments on critical business functions. The role involves managing recovery teams during disruptions, organizing drills, providing training, and ensuring compliance with standards.