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The Sales Enablement Operations Specialist will provide technical support and manage core enablement platforms, optimizing demo environments and RFx knowledge bases. They will collaborate with Revenue Operations and implement Sales Tech Stack platforms, along with providing project management and metrics reporting for revenue initiatives.

The role involves providing technical support for sales enablement platforms, managing demo environments, optimizing knowledge bases for RFI and RFP responses, and supporting project management initiatives. The position requires collaboration with various teams to enhance sales tech efficiency.

The Enterprise Customer Success Manager will drive customer success and retention for the enterprise segment by building strong relationships with customers, understanding their needs, and helping them achieve their goals using software products. Responsibilities include conducting product demonstrations, monitoring key performance indicators, resolving customer issues, and mitigating churn. The ideal candidate has 5+ years of customer success experience in a software company, with 2+ years specifically in B2B SaaS/software managing an enterprise book of business. They should have strong communication skills, experience with data-driven decision-making, and the ability to work in a fast-paced environment.