Top Tech Jobs & Startup Jobs

The Sr. Director of Frontline Tools will lead strategic planning and implementation of tools to enhance customer experience and agent efficiency. Responsibilities include data analysis, process mapping, collaboration across teams, and managing product managers to improve workflow and tools, aiming to achieve better customer service and operational efficiency.

The OMS Account Manager identifies and coordinates local events aligned with Optimum's growth strategy, working across multiple sales organizations to drive lead generation and sales performance. This role involves event planning, execution, and supporting sales teams with training and follow-up. Strong organizational and communication skills are essential in this fast-paced environment.

The Event Account Manager will identify and coordinate hyperlocal events to support Optimum's growth strategy, working with sales teams to drive brand engagement and increase sales performance through effective event planning and execution. Responsibilities include logistics management, sales team training, and performance tracking.