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The Customer Engagement Analyst will analyze data to identify trends, propose process improvements, and help enhance customer experiences during installation. Responsibilities include performing audits, collaborating with various departments, ensuring standardization of processes, and addressing any issues impacting customer satisfaction.

As an Inbound Sales Representative at Optimum, you will engage customers, generate leads, craft customized telecom solutions, and exceed sales targets. Your role involves delivering top-notch customer experiences while managing sales documentation and building lasting relationships.

The Enterprise Sales Account Executive sells Optimum's connectivity products to enterprise customers, focusing on new and existing accounts to meet monthly sales quotas. Responsibilities include developing customer relationships, processing marketing leads, utilizing Salesforce for tracking, and ensuring customer satisfaction in collaboration with operations.

The Sales Operations Support Specialist provides administrative support to the Residential Sales organization, ensuring sales agents have access to necessary applications, troubleshooting technical issues, managing user access, and generating critical reports while maintaining compliance and system efficiency.

The Sales Operations Support Specialist provides administrative support to the Sales team by managing technical operations requests, ensuring user access to sales applications, reporting on call traffic, and monitoring systems for performance and compliance.

The Community Account Manager will manage a portfolio of multi-dwelling unit properties, focusing on increasing market share through customer acquisition, educating leasing staff, and maintaining relationships with property management to enhance service delivery. Responsibilities include achieving sales quotas, coordinating marketing events, and resolving service issues.

The Small to Medium Business Account Executive will identify potential customers, educate them about telecom services, customize solutions, and close sales deals. This role emphasizes building relationships, providing exceptional customer support, and achieving sales targets within the telecommunications sector.