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Middleground Technologies

IT Senior Help Desk Engineer

3 Days Ago
Westchester, IL, USA
13 Employees
Senior level
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13 Employees
Senior level
Information Technology • Consulting
The Senior IT Help Desk Engineer will focus on customer service, handling technical support tickets, and working on projects. Responsibilities include configuring and maintaining IT infrastructure like servers, firewalls, and Office 365 for clients.
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Middleground Technologies

IT Support Engineer - Hybrid

3 Days Ago
Westchester, IL, USA
13 Employees
Senior level
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13 Employees
Senior level
Information Technology • Consulting
The IT Support Engineer is responsible for providing technical support to end-users for Windows-based systems, troubleshooting issues with hardware and software, and maintaining client IT environments. This role requires excellent customer service skills, problem-solving abilities, and a willingness to work both in-office and on-site as needed.
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Middleground Technologies

IT Systems Administrator

3 Days Ago
Westchester, IL, USA
13 Employees
Senior level
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13 Employees
Senior level
Information Technology • Consulting
The IT Systems Administrator will ensure the continuous operation of IT services for clients, including PCs, storage, telecommunications, and network troubleshooting. This role requires excellent customer service skills, problem-solving abilities, and experience in a managed services environment.
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Middleground Technologies

IT Network Engineer

3 Days Ago
Westchester, IL, USA
13 Employees
Entry level
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13 Employees
Entry level
Information Technology • Consulting
As an IT Network Engineer, you will provide expert level support for Windows and network systems, maintaining client IT environments. Responsibilities include troubleshooting technical issues, deploying network devices, and assisting junior staff. Strong communication skills and a proactive approach are essential.
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Middleground Technologies

Senior / Level 3 Helpdesk Engineer

3 Days Ago
Westchester, IL, USA
13 Employees
Senior level
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13 Employees
Senior level
Information Technology • Consulting
The Senior Helpdesk Engineer resolves escalated tickets, provides remote hardware and software support, maintains ticket documentation, and communicates with clients. This role also involves mentoring junior staff and contributing to project delivery and process improvements.
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Middleground Technologies

IT Help Desk - L1

3 Days Ago
Westchester, IL, USA
13 Employees
Entry level
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13 Employees
Entry level
Information Technology • Consulting
The IT Help Desk L1 technician will manage incoming calls and tickets, provide general IT support for office systems, assist with hardware setup and configurations, and ensure excellent customer service for clients.
Middleground Technologies Logo
Middleground Technologies

IT Help Desk - L1 Chicago

3 Days Ago
Chicago, IL, USA
13 Employees
Entry level
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13 Employees
Entry level
Information Technology • Consulting
The position involves answering calls, triaging tickets, providing general IT support, assisting with hardware setups, managing ticketing systems, and ensuring excellent customer service. It is ideal for an entry-level technician looking to learn and grow in a supportive environment.
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