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As a Customer Success Manager at Persona, you will oversee customer relationships, manage onboarding, and drive engagement and renewals for enterprise clients. You'll collaborate with various teams to improve the product based on customer feedback and create resources to enhance customer experience throughout their lifecycle with Persona.

The Enterprise Solutions Engineer at Persona will work closely with Customer Success Managers to ensure customer satisfaction, manage technical solution design and delivery for enterprise accounts, and collaborate with product and engineering teams to relay customer needs and enhance the product. This role involves fostering strong relationships with customers and internal teams, while continually educating others and driving strategic problem-solving efforts.

As a Sales Development Representative at Persona, you will drive sales growth by conducting outbound prospecting activities, qualifying prospects, and collaborating with Account Executives to generate leads. You'll maintain detailed records of interactions in Salesforce and stay updated on market trends to effectively position the company's offerings.