Sales Engineer (SF/NYC)

Reposted 8 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Information Technology • Other • Security • Social Impact • Software • Cybersecurity • Data Privacy
Persona helps companies of all sizes verify individuals and businesses and automate any identity-related use case.
The Role
The role involves technical advisory to customers, leading product demos, contributing to sales strategy, and engaging with product and engineering teams.
Summary Generated by Built In

About Persona

Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.


We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.


We believe that making the internet safer and more human requires a team that reflects the diverse, global nature of the people we aim to serve. We’re growing rapidly and looking for exceptional people to join us.


About the Role

Sales Engineering is a team of subject matter experts who serve as the trusted technical advisor to prospective customers. You will lead prospects through their Identity Management revolution by connecting their needs to Persona's value in order to win new customers and drive revenue growth. You will deliver best in class product demonstrations and use your learnings to help us build better and more dynamic demos.


Internally, your insights from the field will help shape our product roadmap and will pave the way for future customers, ensuring you play a key role in our commitment to customer excellence and allowing Persona to stay ahead of market trends.


The SE team is a high visibility and high impact team. It's a great role for someone who enjoys learning the intricacies of a product to drive value to prospects, leading through innovative problem-solving, and doing whatever it takes to convert prospects into customers. Variety, ambiguity, innovation, and ownership of complex problems are all big components of this role.

What you'll do at Persona

  • Own the demo environments from idea to reality: build and own applications that illustrate the power of the Persona platform.
  • Craft and deliver dynamic product demonstrations.
  • Serve as the primary technical POC who brings thought leadership to our prospective customers.
  • Help to close deals and drive new revenue.
  • Play a critical role in defining our technical sales strategy and develop collateral to help scale the sales organization.
  • Engage with Product and Engineering teams to incorporate and prioritize customer feedback, and help inform the roadmap.

What you'll bring to Persona

  • 5+ years of work experience in a technical customer-facing role (e.g. sales engineering, solutions engineering, demo engineer, solutions architect, implementations engineer, solutions consultant).
  • You have a proven track record of leading prospect demonstration and POCs.
  • Experience with APIs, a strong understanding of JSON, and proficiency in one or more of the following languages: Python, JavaScript, Ruby, Go, or Java. Bonus points for knowledge of web development principles and/or the ability to build internal tools using one of these languages.
  • Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas.
  • You’re an action-oriented and organized self-starter who isn’t afraid to get scrappy to solve customer issues – you have a strong work ethic and are committed to excellence.

Compensation & Equity

This salary range is the estimated base salary range. Base salaries are just one component of the total compensation package and are determined by a number of factors such as years of experience, expertise, qualifications and more. In addition to base salary, we offer competitive equity packages that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission. Please note, the salary range is a guideline that is subject to change without notice.


Benefits and Perks

Persona offers a wide range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.


Diversity, equity, inclusion and belonging

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.


We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Top Skills

APIs
Go
Java
JavaScript
JSON
Python
Ruby
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
230 Employees
Hybrid Workplace
Year Founded: 2018

What We Do

Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Branch automate their KYC process and Coursera verify learners’ identities before delivering course credentials.

Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.

Why Work With Us

Persona's a leader in identity verification, offering unmatched flexibility to meet diverse business needs. With customizable building blocks, our product adapts to various industries, use cases, and risk levels. Our core value of having a People-first culture thrives on new perspectives that enrich the workplace and support our mission and value.

Gallery

Gallery

Similar Jobs

Cloudflare Logo Cloudflare

Technical Account Manager

Cloud • Information Technology • Security • Software • Cybersecurity
Hybrid
2 Locations
3900 Employees
149K-183K Annually

The Aerospace Corporation Logo The Aerospace Corporation

RF Spectrum Engineer (El Segundo)

Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Hybrid
El Segundo, CA, USA
4600 Employees
95K-166K Annually

Cloudflare Logo Cloudflare

Senior Field Solutions Engineer

Cloud • Information Technology • Security • Software • Cybersecurity
Hybrid
San Francisco, CA, USA
3900 Employees
221K-271K Annually

Spectrum Logo Spectrum

Business Account Manager, Spectrum Business

Information Technology • Internet of Things • Mobile • On-Demand • Software
Los Angeles, CA, USA
100000 Employees
48K-79K Annually

Similar Companies Hiring

True Anomaly Thumbnail
Software • Machine Learning • Hardware • Defense • Artificial Intelligence • Aerospace
Colorado Springs, CO
131 Employees
Caliola Engineering Thumbnail
Software • Machine Learning • Hardware • Defense • Data Privacy • App development • Aerospace
Colorado Springs, CO
53 Employees
Red 6 Thumbnail
Virtual Reality • Software • Hardware • Defense • Aerospace
Orlando, Florida
113 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account