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The Sr. Provider Relations Specialist manages contracting efforts for pharmacies, handling communications and escalated issues related to contracts, claims, and payments. They conduct root cause analyses, liaise between various stakeholders, and identify trends to enhance processing. Responsibilities also include project management and triaging issues to network vendors plus other duties as assigned.

The Account Manager will engage directly with clients to resolve issues and enhance member satisfaction, while leveraging Salesforce for documentation and operational efficiency. This role emphasizes collaboration, conflict resolution, and the implementation of best practices for client retention and satisfaction.

The Senior Data Protection Engineer manages the IT Backup and Recovery program, ensuring compliance and validating systems, while collaborating with IT leaders and stakeholders. This role involves leading recovery solutions, executing testing processes, optimizing data protection strategies, and serving as an expert in data protection technology across the enterprise.