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As a Support Escalation Engineer, you will manage critical issue escalations for TiDB/TiDB Cloud, enhance support tools, prepare for new feature rollouts, and provide insights to product and development teams based on issue prioritization.

The Solutions Engineer will educate customers on TiDB, guide deployment, and assist with technical solutions. Responsibilities include managing RFPs, organizing demos, creating integration content, and collaborating with various teams to resolve technical issues while ensuring customer needs are communicated effectively.

As a Principal Software Engineer, you will design and implement core features of TiKV, optimize performance, and enhance backup capabilities. The role includes troubleshooting critical issues, documenting technical details, mentoring junior engineers, and staying updated on distributed systems research.

The Sales Account Executive will focus on generating qualified leads, managing customer relationships, and closing sales for TiDB Database and Database as a Service. Responsibilities include optimizing territory segmentation, tracking sales activities, and collaborating with technical teams to convey product value. The role demands experience in enterprise sales within open-source or cloud solutions and requires strong customer engagement skills.

The Principal Product Manager will lead the development of the TiDB Management Console, focusing on harmonizing user experiences across self-managed and cloud deployments. Responsibilities include strategic product leadership, prioritizing features for database management, collaborating with engineering, gathering customer feedback, and ensuring security and reliability in the product.

Seeking a Senior Product Manager for Developer Experience and Ecosystem at PingCAP to shape the future of their developer + AI platform. Responsibilities include defining strategy, product management, cross-functional leadership, market analysis, and performance metrics. Qualifications include a Bachelor's degree, 7+ years of product management experience, technical background, and leadership skills.

The Performance Marketing Manager at PingCAP will lead paid advertising initiatives focusing on driving traffic and conversions, optimize campaigns, and collaborate on SEO and CRO efforts. Responsibilities include managing budgets, analyzing performance, and executing strategies that enhance digital visibility and engagement.