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The Lead Software Engineer in Test at Headout will be responsible for understanding applications, analyzing requirements, writing test cases, testing features, creating automation test suites, and leading QA processes. They will also mentor a team and contribute to the development of a testing framework and infrastructure.

In this role, you will leverage data to drive operational efficiency within Headout's Operations team. Collaborating with various departments, your insights will enhance customer experiences and optimize supplier partnerships globally. You will build dashboards, analyze complex data sets, and champion data-driven decision-making to solve operational challenges and improve performance.

The Customer Experience Associate at Headout is responsible for ensuring customer satisfaction through effective communication and problem-solving. The role involves managing customer queries via chat, collaborating with internal teams, and identifying areas for process improvement. Passion for travel and experience with a global clientele are preferred but not mandatory.