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As a Senior Procedure Writer at Wells Fargo, you will oversee the development and maintenance of standardized procedures within Commercial Banking Operations. Key tasks include collaborating with department heads for procedure documentation, conducting audits, and ensuring compliance with regulatory standards while driving process improvements.

The role involves supporting customers with their claims by capturing information, conducting research, improving customer experience, handling claims, and providing routine customer support through calls. The candidate will collaborate with team leads and colleagues on daily issues.

The Senior Institutional Investment Operations Specialist at Wells Fargo will oversee lifecycle support for institutional trade flow, manage onboarding and funding operations, lead project initiatives, and enhance process efficiencies. This role requires strong leadership to resolve complex issues, mentoring analysts, and ensuring compliance with policies while supporting FX settlements and coordinating various operational functions.