Senior Institutional Investment Operations Specialist

About this role:

Wells Fargo is seeking a...

In this role, you will:

• Assist in lifecycle support for institutional trade flow.

•  Manage client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as, work to resolve confirmation and ISDA related issues .
•  Lead or participate in moderately complex initiatives and deliverables Contribute to large scale planning related to process, procedures and efficiencies with internal and industry related initiatives
• Identify and recommend opportunities for process improvement and risk control development.
• Provide leadership to bring groups together to resolve multi-faceted complex issues .
• Serve as a leader on projects along with internal and industry related initiatives.
•  Review and analyze complex functional and operational tasks that require in-depth evaluation .
• Exercise independent judgment and resolution to guide the deliverable .
•  Resolve moderately complex issues .
•  Lead team to meet functional area projects, and process deliverables .
• Leverage solid understanding of functions, policies, procedures and compliance requirements .
•  Mentor and assist analysts .
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.

• Required Qualifications:

  4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  Desired Qualifications:

• MBA or an advanced degree (or equivalent experience).
• 10+ years FX Settlements experience with a top-tier bank, including 1-2 years in a supervisory role.
• Good understanding about OPICS, Bswift, SWIFT and other industry standard applications
• Strategic thinking and good business judgment.
• Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with business partners and other support functions.
• Comfortable to work in matrix organization.
• Strong organizational and project management skills with demonstrated ability to manage expectations and deliver on commitments.
• Must be a team player with a high degree of flexibility, working in a deadline-driven and fast-paced environment including shifts (majorly supporting US business)
• Excellent presentation skills, effective written and verbal communication skills, should be comfortable dealing with senior management.
• Proactive control and risk management, addressing gaps in processes and escalating issues to benefit the business and clients in a dynamic environment.
• Ability to successfully influence many different groups and individuals to deliver high quality and timely deliverables.
• Ability to work independently in a dynamic and rapidly changing environment and manage multiple priorities.
• Experience working with senior leaders straddling across Technology, Operations and Strategy in partnership with global teams.

• Job Expectations:

• Be a part of a team of individual contributors on complex issue management for FX clients.
• Support the lifecycle of Institutional trades while managing communications within the larger group or multiple groups covering the following functions; client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as, work to resolve confirmation and ISDA related issues
• Identify and recommend opportunities for process improvement and risk control development
• Collaborate with all business partners and various departments, create efficiencies and mitigate risk for team and organization
• Resolve complex issues and processes within Institutional Investment Operations
• Interpret and develop policies and procedures for functions with low to moderate complexity.
• Specializes in FX Settlements process:  
  • Deliver quality, sustainable and risk compliant solutions that meet or exceed our customers’ and team members’ needs and expectations within the agreed timeline.
  • Operate within well-documented end-to-end processes designed to deliver quality solutions that are valuated continuously.
  • Focus on continuous improvement and creation of efficiencies by understanding internal and external customer needs and expectations.  
  • Determine and address the root cause, in order to eliminate issues, streamline, automate, and innovate to deliver increasingly effective solutions
  • Execute responsibilities with precision and reduced error rates
• People Leadership Attract, retain and develop top talent:
  • Grow & Develop talent.
  • Ensure strong focus on training, succession planning, career development, and managing career opportunities.
  • Performance management, conduct appraisals, complete action plans for people development.
  • Attrition management.
• Global stakeholder management:
  • Maintain equitable relationship with senior stakeholders, including Operations, Risk & Control, Technology, Learning, Human resources and Support groups.
  • Voice at the table – to improve strategy, technology enhancements, prioritization and delivery of agreed deliverables.
  • Superior communication skills to articulate business strategies, on-going BAU events, ICTs, Self-Identified Audit opportunities, listing risk events including mitigating/remediating actions with business partners to manage control events and take proactive steps to avoid any form of escalations.
• Risk & Controls Mindset:
  • Compliance with relevant risk standards, policies and regulations to maintain an effective control and regulatory environment.
  • Adept at identifying potential risks in operational processes; develops and implements controls to mitigate associated risks
  • Responsible for BCP and ICT management.
  • Ensure system enforced controls, compensating controls, RCSA, daily recon controls (SOD/MOD/EOD) in place.
  • Ensure that the team has effective Quality Check process in place.
• Delivery of Strategic Programs:
  • Support and manage the delivery of the Firm’s strategic programs in a high quality, cost effective, timely and sustainable manner with risks and issues identified, prioritized, escalated and managed in a timely and open fashion This includes effective resource management (project / people / technology), and all budgetary and economic elements of delivery.
• Change Leadership / Re-engineering Initiatives:
  • Lead the change initiatives in FX Settlements process in a seamless manner in close partnership with the global stakeholders.
  • Identify change opportunities (API feeds, data connectivity between SOR and down-streams, Recon Reports); build case study, secure prioritization & funding, ensure UAT, sprints, deployment and subsequent enhancements which are fit for purpose and are scalable.
  • Participate in special projects including process improvement analysis and reporting.
  • Partner with Technology and the lines of business, to deep-dive and identify potential opportunities.
• As a Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:
• Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Posting End Date: 

11 Mar 2025

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.