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The Team Lead for Implementation in Treasury Management will manage the implementation team, oversee workflow, drive process improvements, and maintain communication with team members and leadership. Responsibilities include performance management, development of processes, collaboration with vendors, and mentoring team members to achieve departmental goals.

The Account Specialist is responsible for supporting day-to-day processes and analysis for key clients at Commerce Bank, focusing on relationship management and operational duties associated with account services. Key tasks include data analysis, problem resolution, and enhancing customer satisfaction across various payment platforms.

The Technical Implementation Specialist assists clients with Treasury Management solutions, managing implementation projects, providing technical support, and consulting with internal teams and clients to optimize workflows. Responsibilities include documentation and development of implementation processes, as well as acting as a Subject Matter Expert for products.

The Customer Support Specialist provides technical support for commercial card operations and resolves customer issues related to bank operations. Responsibilities include answering calls, managing case inquiries, assisting with account maintenance, providing training and support for various applications, and ensuring high-quality customer service.

The Supervisor, Fraud oversees the department's workflow, guides team members on projects and issues, processes financial adjustments, supports customer advocacy, ensures compliance with regulations, helps prevent financial losses, and collaborates for process improvements. Responsibilities also include delivering weekly reports and coaching team members to achieve results.

The Remittance Processing Specialist - Mailroom Lead supports Lockbox Remittance Processing services by managing expedited payment collections, ensuring compliance with regulations, and serving as a liaison for internal clients. Responsibilities include document processing, inventory control, and maintaining accurate procedural documentation. The role emphasizes customer service, team training, and quality assurance in transaction handling.

This role oversees the administration and enhancement of the Incentive System and Customer Profitability System for Commerce Bank. Responsibilities include data analysis, performance monitoring, collaboration with cross-functional teams, system compliance, team management, and budget planning.