Team Lead, Implementation - Treasury Management

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $89,000.00 - $105,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to manage the Treasury Management implementation team, oversee department workflow, and communicate decisions, priorities, and relevant information to team members, market partners, and leadership.

Essential Functions

• Understand and improve on department processes and functions that impact results. Drive process improvements and interact with other teams to drive changes.

• Lead meetings with leadership across business lines surrounding key performance metrics related to the implementation quality and timelines

• Review, update, and deliver weekly and/or monthly associate performance objectives and align conversations

• Review, update, and deliver monthly team scorecards to Treasury Implementation leadership

• Develop and maintain process and procedures for all Treasury Implementation solutions

• Work directly with vendors or internal partners for collaborative implementations that impact different payment solutions, and ensure accountability for agreed upon SLA’s and quality of work

• Workforce management to maximize capacity for coverage to meet workload and service level agreements (SLA)

• Oversee, mentor and motivate team members to implement the department strategy and department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs

• Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required

• Communicate decisions, priorities and relevant information to team members effectively

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Advanced understanding of Treasury contract language, operating rules, regulations and requirements, as well as various modes of processing; including knowledge of best practices

• Ability to guide, influence, and lead collaborative engagement with other departments and varying levels of management (internal and external)

• Ability to handle conflict and high stress levels in a professional manner

• Strong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems

• Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork

• Strong interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities simultaneously

• Inquisitive, agile, and strong team player with excellent written, verbal and interpersonal communication skills 

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Advanced level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required

• 5+ years Treasury Solutions or Commercial Payments industry experience required

• 2+ years leadership/supervisory experience required

• Project management, implementations, and/or portfolio management experience preferred

*Hybrid Schedule: In office 3 days per week 

**For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Team Lead, Implementation – Treasury Management job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $89,000 to $105,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 1000 Walnut, Kansas City, Missouri 64106

Time Type:

Full time