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The Supervisor, Account Support for Commercial Card oversees teams handling payment exceptions and manual credit card processing. Responsibilities include managing workflow, providing guidance, identifying growth opportunities for payment products, and maintaining reporting metrics for account performance. They act as a liaison for clients and ensure team development through training and education on products and industry changes.
The Remittance Processor I will support Lockbox Remittance Processing by sorting mail, processing payments while adhering to privacy regulations, and maintaining documentation. Key responsibilities include using mail sorting equipment, handling Protected Health Information, and adapting to different departmental needs while ensuring accurate and timely collection of payments.
The Customer Support Specialist I is responsible for providing technical system support for Commercial activities, resolving customer issues, and delivering high-quality customer service through various communication channels. Responsibilities include case management, account maintenance, and providing technical assistance with banking systems and applications.
The Senior Portfolio Manager is responsible for managing assigned client portfolios, including setting investment objectives, asset allocation, and security selections. They engage with clients to ensure their investment goals are met while also participating in leadership activities and supporting new business development.
The Team Lead for Treasury Management Sales is responsible for new business development, client management of a portfolio, and leading a treasury team. They develop strategies for targeted industries, manage departmental workflow, guide team members, and oversee client relationships while achieving revenue and profit goals.
The Supervisor of Remittance Processing oversees team workflow, provides guidance and training, communicates priorities, ensures production and quality goals are met, and interacts with customers. The role requires operational direction based on established procedures and collaboration with project management for software upgrades.
As a Credit Specialist, you will analyze financial data for commercial loan requests, preparing credit documents and conducting thorough financial evaluations. Your role involves researching loan criteria, preparing reports, and collaborating with commercial bankers to assess loan viability.
The Supervisor, Customer Support oversees the daily operations and performance of the Customer Support teams. Responsibilities include coaching employees, managing workflow, communicating priorities, reviewing performance metrics, and addressing customer issues with vendors. This role ensures departmental processes align with industry regulations and service level agreements.
The Team Lead for Implementation in Treasury Management will manage the implementation team, oversee workflow, drive process improvements, and maintain communication with team members and leadership. Responsibilities include performance management, development of processes, collaboration with vendors, and mentoring team members to achieve departmental goals.
The Account Specialist is responsible for supporting day-to-day processes and analysis for key clients at Commerce Bank, focusing on relationship management and operational duties associated with account services. Key tasks include data analysis, problem resolution, and enhancing customer satisfaction across various payment platforms.
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