Remittance Processor I – Wholesale Lockbox

Essential Functions

• Perform mail sorting item processing, including using mail sorting equipment and hand sorting to accurately identify, prepare, and separate items by department and account

• Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations

• Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and/or data identification and capture

• Document mail receipt times and distribute mail based on priority and shift responsibilities

• Operate, clean, and maintain equipment. Report equipment issues as needed.

• Provide secondary support and preparation of document and package disposal

• Cross-train and deliver results in other areas of the department as needed

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values.

• Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook

• Ability to be flexible and work overtime hours when needed

• Manual dexterity and eye-hand coordination

• Ability to lift and move mail trays weighing up to 15 pounds

• Repetitive hand movement

• Ability to stand for up to 8 hours may be required

Education & Experience

• High school diploma or equivalent combination of education and experience required

• 1+ years applicable work experience required

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Remittance Processor I – Wholesale Lockbox job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $16.50 per hour.