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The Digital Service & CX Analyst supports customer experience requirements, process design, testing, and reporting for Mobile and Cable customers. The role involves evaluating emerging technologies and enhancing digital self-service to improve customer experience. Responsibilities include project management, collaboration with internal and external partners, and leveraging data to recommend enhancements.

The Business Account Executive focuses on selling internet, voice, and video solutions to small and medium-sized businesses, while generating sales leads and exceeding performance standards. Responsibilities include implementing territory plans, maintaining accurate sales records, and enhancing customer experience.

The role involves developing and implementing the NPS program to enhance customer experience at Spectrum. Responsibilities include managing customer feedback analysis, reporting insights, collaborating with teams on initiatives to improve NPS, and monitoring progress of action plans. The position requires leadership in fostering a customer-centric culture and identifying opportunities for innovation.

The Manager, Outside Sales leads a team of Residential Connectivity Sales Supervisors, ensuring they meet sales goals while managing operations, training, and performance evaluations. The manager fosters a positive customer experience and collaborates with other departments to support business objectives, all while maintaining in-depth knowledge of products and the competitive landscape.

As a Major Account Executive at Spectrum Enterprise, you will develop telecommunications solutions for enterprise accounts, building relationships and upselling services. Responsibilities include generating leads, delivering presentations, negotiating with executives, and providing sales activity reports.

The Principal Security Engineer I will enhance and manage the Application Security Scanning program, ensuring robust application security practices are in place. Responsibilities include mentoring team members, analyzing application scan results, developing best practices for security, and communicating vulnerability management insights to stakeholders. The role requires a deep understanding of application security tools and compliance with regulations.

As a Technical Director, you will assist in producing high-quality broadcasts, support producers, train new employees, and collaborate with the production team to ensure smooth operations and visually compelling presentations. You'll help create news that engages the community across various platforms and contribute to a positive, creative work environment.