Top Tech Jobs & Startup Jobs

The Helpdesk Specialist will be the initial contact for IT-related issues, providing troubleshooting, resolving problems, and following escalation protocols. Responsibilities include customer service to CBP officers, ticket management in ServiceNow, and creating Knowledge Base Articles. The role requires experience in End User Support operations and ITIL practices.

The Change Manager will oversee all infrastructure changes, ensuring they follow established processes. Responsibilities include managing change requests, facilitating meetings, reviewing planned changes, maintaining communication with stakeholders, and supporting the technical roadmap of the network operations program.

The Migration Execution Scrum Master will lead Agile project execution involving multiple teams in a large-scale agency migration. Responsibilities include facilitating Agile ceremonies, coaching teams on methodologies, removing impediments, and communicating project status while ensuring team commitments are met, ultimately fostering continuous improvement and high-performance dynamics.

Leidos is seeking a Communications Network Engineer Expert to lead network design, integration, security, and implementation within the Navy's intranet. Responsibilities include managing load balancing solutions, firewall configuration, network traffic monitoring, and providing technical guidance to junior engineers while ensuring compliance with cybersecurity standards.

The ITSM Administrator at Leidos will manage and maintain the ServiceNow platform, ensuring system stability and data integrity while collaborating with stakeholders for technical solutions. Responsibilities include configuration, workflow automation, integration with enterprise systems, and security compliance, as well as continuous improvement of the platform.

The AI Product Scrum Master will facilitate Agile Scrum processes within the organization, ensuring collaboration and efficiency among the product development team. Responsibilities include guiding Scrum ceremonies, managing the product backlog, promoting effective communication, and tracking team performance metrics. The role requires removing obstacles and enabling the team to focus on delivering high-value increments.

The Transport Field Regional Lead will manage day-to-day operations and a large technical team, ensuring compliance and performance on IT projects. Responsibilities include overseeing incident management, supervising engineers, coordinating training programs, and addressing operational issues in a fast-paced environment.