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Genesys

Principal Application Developer - Integrations ( AWS, Java)

6 Hours Ago
Bangalore, Bengaluru, Karnataka, IND
6,774 Employees
Senior level
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6,774 Employees
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Principal Application Developer will design and implement complex integrations using AWS services, provide technical leadership and mentorship to a development team, manage project timelines and deliverables, optimize system performance, and create comprehensive documentation while training others.
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Genesys

Senior Technical Support Engineer

6 Hours Ago
Budapest, HUN
6,774 Employees
Mid level
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6,774 Employees
Mid level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
As a Senior Technical Support Engineer, you will be responsible for resolving complex customer issues related to Genesys Cloud. This role involves direct interaction with clients via multiple communication channels, investigating problems, providing solutions, documenting issues, and contributing to knowledge base resources. You will collaborate with team members and escalate issues when necessary.
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Genesys

Senior Product Designer

6 Hours Ago
Ireland, IRL
6,774 Employees
Mid level
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6,774 Employees
Mid level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
As a Senior Product Designer, you will design customer-focused solutions, create wireframes and prototypes, communicate design concepts, and collaborate with cross-functional teams. You will emphasize inclusion and accessibility in your designs and facilitate user testing and feedback activities.
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Genesys

Manager, Commercial Operations, AI

6 Hours Ago
California, USA
6,774 Employees
93K-183K Annually
Senior level
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6,774 Employees
93K-183K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Manager of Commercial Operations will lead strategies for launching and updating digital products, serve as an expert on Genesys Digital & AI offerings, and collaborate with leaders across departments to implement go-to-market strategies.
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Genesys

Telecom Operations Specialist

6 Hours Ago
Indianapolis, IN, USA
6,774 Employees
59K-116K Annually
Entry level
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6,774 Employees
59K-116K Annually
Entry level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
As a Telecom Operations Specialist, you'll collaborate with teams to facilitate customer number porting, manage orders, diagnose issues with telecom providers, and maintain accurate customer data. Your role will focus on improving processes, customer communication, and capacity planning in a fast-paced work environment.
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Genesys

Senior Customer Success Manager

6 Hours Ago
Virginia, USA
6,774 Employees
88K-172K Annually
Senior level
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6,774 Employees
88K-172K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager at Genesys will build and maintain long-term relationships with enterprise customers, ensuring they achieve their customer experience goals. This role involves managing customer portfolios, assessing business drivers, tracking success plans, facilitating renewals, and advocating for customer needs throughout their journey with Genesys.
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Genesys

Customer Content Manager

6 Hours Ago
North Carolina, USA
6,774 Employees
84K-165K Annually
Entry level
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6,774 Employees
84K-165K Annually
Entry level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Content Manager will lead the creation of impactful customer success stories, specializing in video testimonials. Responsibilities include collaborating across teams to drive customer narratives that resonate with audiences and align with business goals, while managing the content creation process effectively.
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Genesys

Senior Account Executive - Japan

6 Hours Ago
Tokyo, JPN
6,774 Employees
Senior level
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6,774 Employees
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
As a Senior Account Executive at Genesys, you will manage the full sales cycle for your territory in Japan, focus on consultative sales, develop relationships with end-users and partners, and drive revenue growth through customer engagement and pipeline management.
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Genesys

Senior Account Executive, GEO Commercial

6 Hours Ago
Pennsylvania, USA
6,774 Employees
70K-138K Annually
Senior level
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6,774 Employees
70K-138K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
As an Account Executive at Genesys, you will drive revenue growth by hunting for new customers and managing existing accounts in a designated territory. Your role involves creating impactful sales presentations, building relationships with key stakeholders, and collaborating with channel partners to seize joint opportunities, all while maintaining accurate sales forecasting and account management.
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Genesys

Senior Software Engineer

6 Hours Ago
Ireland, IRL
6,774 Employees
Senior level
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6,774 Employees
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
As a Senior Software Engineer at Genesys, you will be responsible for developing and deploying software to enhance platform features and performance, collaborating with cross-functional teams, and managing large-scale search infrastructure. You will handle high volumes of data, troubleshoot production issues, and advocate for best search practices within the team.
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