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The Technical Support Analyst will act as the first point of contact for technical assistance, resolve software-related issues, document cases, and coordinate with internal stakeholders. This entry-level role in the Customer Care team offers the opportunity to work closely with various customer queries and ensure a satisfactory resolution through effective communication.

The Senior Software Engineer will focus on data engineering, developing ETL processes, writing scripts to build data pipelines, ensuring data integrity through cleansing processes, and collaborating with cross-functional teams for data requirements. The role requires strong programming experience, particularly in SQL, and familiarity with cloud-based solutions and code versioning tools.

The IT Internal Audit Manager will oversee comprehensive internal audits for IT systems and processes, identify risks, ensure compliance with standards, and work closely with technology leaders. They will provide recommendations based on audit findings and contribute to departmental initiatives.

In this role, you will manage software development tasks, ensure timely and quality delivery, contribute to software architecture, review technical requirements, design software components, and assist in project planning and execution. You will also lead a team in adopting new technologies to enhance project success.

As a Manager of Software Engineering, you will develop services as needed, deliver development tasks on time, ensure quality standards, contribute to software architecture, and help drive projects through the full development life cycle while fostering collaboration with team leads and vendors.

The IP Renewals Analyst will handle domestic and foreign patent matters, ensure compliance with customer and internal protocols, verify data against IP databases, create reports, and collaborate with various teams. This role involves maintaining high quality standards, improving processes, and supporting IP-related projects, all while adhering to deadlines and providing great customer service.

The Senior Customer Success Manager at Clarivate is responsible for ensuring client satisfaction, retention, and upselling of subscription licenses. This involves developing relationships, analyzing product usage, conducting training sessions, and collaborating with various internal teams to improve customer experiences and drive service utilization.