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The Customer Success Manager will lead a team of advocates to enhance customer satisfaction for Square merchants in Japan. Responsibilities include team coaching, project management, data analysis, and optimizing customer success operations while fostering team culture and promoting employee success.
As a Senior Product Manager, you will define product strategy for Square, coordinating with various teams to optimize customer experiences. Responsibilities include analyzing customer needs, guiding product development from ideation to release, and collaborating with stakeholders to align resources and prioritize initiatives.
As an Operations Technical Program Manager, you'll ensure efficient daily operations within Customer Success, work cross-functionally to create technical product requirements, manage stakeholder expectations, and support change management in systems. Your role includes proposing automation improvements and ensuring alignment on product roadmaps.
The GTM Insights Manager role involves leading strategic analytics for Square's EU GTM operations, utilizing data insights to influence decisions and create business value. Responsibilities include defining key GTM metrics, data mining, analyzing conversion funnels, collaborating with cross-functional teams, and delivering business-critical reports for strategic planning.
The Business Development Associate will engage with prospective sellers, promoting Square's services and solutions. Responsibilities include managing a pipeline, conducting cold outreach, addressing business challenges, and collaborating with the Sales team to convert leads. The role offers growth opportunities within the organization, encouraging skill development and mentorship.
As a Business Development Associate, you will identify prospective sellers for Square, promote its business value, and collaborate with the Sales team to improve sales opportunities through outreach and engagement with businesses.
The Service Delivery/Third Party Coordinator will manage and oversee outsourced services, ensuring compliance with outsourcing regulations and effective contract management. Responsibilities include producing management information, performing risk assessments, maintaining SLAs and KPIs, and managing relationships with service providers to improve performance and mitigate issues.
The Sales Account Executive at Square will introduce and sell to SMB merchants in Australia, manage the sales cycle from prospecting to closing, and collaborate with internal teams to optimize onboarding and sales strategies. The role requires exceeding sales targets and building relationships through effective communication.
As a Senior Software Engineer on the Identity Platform team at Square, you will lead project delivery, manage technical challenges, and ensure high-quality code and systems. You will collaborate with other engineering leaders, define long-term architecture strategies, and help build a robust platform for onboarding sellers to payment capabilities.
As an Outbound Sales Account Executive, you will develop and execute outbound sales strategies, conduct prospecting, demos, and close deals within various merchant verticals. Responsibilities include achieving sales targets, leveraging Salesforce for tracking, and collaborating with teams to ensure products meet market needs.
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