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The Customer Experience Manager at Q2 is responsible for coordinating contract and sales order activities for clients, aligning internal stakeholders, ensuring compliance with contractual agreements, and fostering client relationships for future projects. The role includes supporting customer success negotiations and collaborating with various teams to assess relationship economics and client satisfaction during implementation and project delivery.

As a Regional Sales Manager, you will identify and prospect key executives, negotiate new deals, drive new business, develop thought leadership materials, and maintain engagement with leads. You will utilize Salesforce and other tools to report sales activities and engage clients, primarily in the financial technology and lending sectors.

The Customer Experience Manager at Q2 coordinates contract activities, supports client negotiations, collaborates with various internal teams, and ensures that project schedules and budgets are adhered to. The role also focuses on building positive relationships with clients and monitoring project implementations for maximum satisfaction.