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The Remittance Processing Associate I is responsible for processing customer payments and exceptions accurately and efficiently. Key tasks include data entry of payment details, research and adjustment activities, and balancing transactions. The role requires effective communication skills and the ability to work in a fast-paced, team-oriented environment.
As a Product Support Representative, you will assist FIS clients by handling inquiries and resolving support issues related to product installation, operation, and maintenance. You'll troubleshoot equipment or software issues, provide in-depth support, and document recurring issues to enhance product quality.
The Software Engineer will analyze, design, program, debug, and modify software products. Responsibilities include defining system requirements, software design, coding, testing, debugging, documentation, and client communication, while working on a hybrid schedule involving incident management.
As a Senior Software Engineer, you will collaborate with onshore tech leads to deliver projects efficiently while resolving technical challenges with mainframe technologies. You'll enhance Cobol programs, run batch jobs, conduct testing, and improve deliverables in a structured Agile/Scrum/Kanban environment.
As a Principal Engineer, you will develop core versions of software applications for external clients both in SaaS and on-premises environments. You will work on multiple projects focusing on timely delivery and quality, collaborating with product management and engineering teams to define business and technical specifications while ensuring adherence to development life cycles and best practices.
As a Senior Data Scientist II, you will research, design, and implement data science solutions, utilizing machine learning and statistical modeling to create insights for business decision-making. Your role includes analyzing data, transforming complex datasets, and collaborating with various teams. You will document your models and track their performance while presenting analyses to partners and clients.
As a Sales Executive Specialist, you will collaborate with bank branches to build relationships with small to medium-sized businesses, educating them on FIS products and services. Your role involves identifying new prospects and revenue opportunities for merchant services, relying on strong negotiation and communication skills while interacting with senior executives.
The Billing Specialist II will compile data, prepare invoices, bills of lading, and credit memos. Responsibilities include processing billing transactions, preparing and uploading billing files, analyzing posted data, and interfacing with internal customer service. They will also develop process documentation and assist with special projects as needed.
The role involves pre-qualifying sales leads and generating new business opportunities through various channels. Responsibilities include maintaining sales lead documentation, supporting marketing campaigns, evaluating campaign effectiveness, and preparing lead generation reports while collaborating with the sales team to convert leads.
The Chargeback Associate II will operationalize chargeback disputes, analyze dispute document improvements, train new members, and respond to internal and external customer requests. The role requires knowledge of Visa and MasterCard rules, strong customer service skills, attention to detail, and the ability to work independently and as part of a team.
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