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Entry level
Information Technology • Consulting
The Technical Support Specialist Level 1 provides customer support for technical issues related to Planet Hoist Network services. Responsibilities include troubleshooting problems, logging customer requests, analyzing data, remote diagnostics, and ensuring high-quality communication with customers. The specialist also helps onboard new team members and configures security settings.
Top Skills: NetworksTcp/Ip
2 Days Ago
South Africa
Senior level
Senior level
Information Technology • Consulting
The Account Director is responsible for building relationships with decision-makers in the hospitality sector, securing new customers, retaining existing accounts, achieving sales targets, managing the sales pipeline, and collaborating with other departments. The role involves creating presentations, maintaining CRM records, and providing timely information to management.
2 Days Ago
Madrid, Comunidad de Madrid, ESP
Mid level
Mid level
Information Technology • Consulting
The Customer Experience Manager provides training on dynamic currency conversion and VAT refunds, leveraging customer data to create tailored training plans and monitor their impact. This role involves both in-person and online training, collaboration with commercial teams, and tracking customer performance for revenue optimization.
Junior
Information Technology • Consulting
As a Support and Software Consultant, you will provide technical support and assistance to customers via phone, chat, or email, leveraging your hotel industry experience. You'll train and guide customers in software usage while taking ownership of inquiries and maintaining a customer-centric approach. Flexibility and the ability to communicate effectively under pressure are essential.
2 Days Ago
London, Greater London, England, GBR
Senior level
Senior level
Information Technology • Consulting
The Senior Account Director is responsible for building relationships with decision makers in hospitality, securing new customers, managing existing accounts, achieving sales targets, and maintaining a robust sales pipeline. The role involves collaboration with various departments, accurate sales documentation, and delivering presentations to customers.
2 Days Ago
Warsaw, Warszawa, Mazowieckie, POL
Junior
Junior
Information Technology • Consulting
As a PMS Installations Specialist at Planet, you'll implement PMS and payment products, support hotel customers with system installations and training, and troubleshoot software issues. You'll utilize your hotel experience and provided IT knowledge to enhance customer satisfaction and improve service delivery in a collaborative team environment.
2 Days Ago
Porto, PRT
Mid level
Mid level
Information Technology • Consulting
The Java Software Engineer will design, develop, and maintain Java applications, ensuring performance and code quality. Responsibilities include translating application storyboards, managing back-end services, identifying performance issues, and collaborating with team members to develop scalable applications.
Top Skills: Java
2 Days Ago
Paris, Île-de-France, FRA
Mid level
Mid level
Information Technology • Consulting
As a Business Development Manager, you will lead new business sales initiatives targeting the Retail, Hospitality, and F&B sectors. Your responsibilities include building sales plans, nurturing business opportunities, exceeding sales targets, and managing customer relationships. You will collaborate with internal teams to ensure customer satisfaction and maintain accurate sales documentation.
2 Days Ago
Homeland, Niuland, Dimapur, Nagaland, IND
Mid level
Mid level
Information Technology • Consulting
The Test Automation Engineer designs, implements, and maintains automated tests for Hospitality Property Management System applications, focusing on both backend and frontend automated testing. Responsibilities include creating test frameworks, managing CI/CD pipelines, mentoring, and collaborating with team members to enhance testing strategies and results.
Top Skills: Java
2 Days Ago
London, Greater London, England, GBR
Entry level
Entry level
Information Technology • Consulting
The Customer Experience Manager is responsible for providing training on dynamic currency conversion and VAT refunds, including in-person and virtual training. This role involves monitoring customer performance, collaborating with commercial teams, and supporting ad hoc customer meetings to optimize revenue for merchants in the Retail and Hospitality sectors.
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