Senior Account Director

Posted 2 Days Ago
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London, Greater London, England
Senior level
Information Technology • Consulting
The Role
The Senior Account Director is responsible for building relationships with decision makers in hospitality, securing new customers, managing existing accounts, achieving sales targets, and maintaining a robust sales pipeline. The role involves collaboration with various departments, accurate sales documentation, and delivering presentations to customers.
Summary Generated by Built In

Role overview:

This is sales role with primary focus on building robust relationships with decision makers in Hospitality with strong international & national footfall. The goal is to secure new customers to our core suite of hospitality products and services while managing exiting accounts within UK & Ireland. The role holder will report to the Regional SVP Commercial.

What you’ll do:

  • Build an annual Sales Development plan. Develop and maintain a pipeline of business opportunities.

  • Achieve and exceed quarterly and annual new business sales targets.

  • Retain existing customers and extend their service contracts

  • Maximise revenue opportunities and ensure business is sufficiently profitable.

  • React to customer / partners queries in a professional and timely manner.

  • Work with supporting departments to resolve to a satisfactory standard.

  • Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.

  • Lead on the creation and delivery of new business presentations with customers.

  • Make sure that the CRM system is kept updated with customer and opportunity information in line with the KPI’s set by the manager.

  • Provide information to manager and other internal individuals / departments in an accurate and timely manner.

  • Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.

  • Work professionally, effectively and constructively to promote the company.

  • Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers.

Who you are:

  • Must have proven experience in new business sales, preferably within IPTV and networking Industry.

  • Must have previous sales experience to selling to hospitality operations and an understanding of hospitality technology.

  • Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan.

  • Proven track record in managing and the delivery of new business targets

  • A knowledge of the UK hospitality industry would be an advantage

  • Proven interpersonal and networking skills ideally in a similar sales environment

  • Proven communication and team working skills

  • Proven organizational, planning and sales preparation skills.

  • Working knowledge of CRM systems (Salesforce or similar)

  • Excellent IT skills inc. Excel, Word, PowerPoint) and Corporate IT systems such as Outlook

  • Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company.

  • Self-management: Must display evidence of resilience, drive, self-control and personal presentation.

  • Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.

  • Communication skills: These must be experienced and strong.

  • Team work: Must be able to work with a dynamic sales team.

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

The Company
County Galway
2,648 Employees
On-site Workplace
Year Founded: 1985

What We Do

Planet is a leading global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our Payments, Software, and Tax Free solutions every minute of every day.

Planet empowers its customers to deliver amazing customer experiences by combining payments and technology in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets

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