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The Manager for Personal Financial Services (Mortgage) focuses on developing income-generating products, ensuring compliance with guidelines, enhancing customer engagement through digital solutions, managing portfolio performance, and resolving customer complaints efficiently. Responsibilities also include system enhancements and training sales staff on products and policies.

The Manager of Personal Financial Services is responsible for developing income-generating products, managing product documentation, executing portfolio analysis, implementing system enhancements, and overseeing customer complaint resolutions. This role includes training and compliance to ensure effective product management and operational efficiency.

The Portfolio Counsellor will advise clients on portfolio management and asset allocation, collaborate with private bankers, drive new investment flows, and achieve targets under the bank's Wealth Management Strategy. The role requires expertise in high net worth banking and compliance, alongside leadership and strategic collaboration skills.

The Executive in the Remittance Centralized Unit is responsible for facilitating international money transfers, providing excellent customer service, processing transactions while ensuring compliance with regulations, and preparing reports on customer records and transaction history.

The Manager of Operational Excellence will lead business transformation initiatives, focusing on strategic planning, project management, performance improvement, and operational transformations at HLB. This role involves engaging with various stakeholders to evaluate processes, propose solutions, and ensure project deliverables align with the bank's objectives.

Assist in user acceptance testing (UAT) for production issues and projects, coordinating with IT and vendors. Help project managers in planning and monitoring project timelines, tracking milestones, and ensuring effective communication within the project team. Support technical setups and certification exercises during new merchant onboarding.

The role involves acting as a subject matter expert in compliance for products within the banking sector. Key responsibilities include managing compliance assessments, updating policies, driving a compliance culture, liaising with business units, and ensuring adherence to regulatory requirements while supporting compliance projects initiated by the Group Compliance team.