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As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects within the manufacturing sector, ensuring satisfaction and fostering growth through operational excellence. You'll be responsible for supporting customers, driving ROI, and successfully implementing new projects, while collaborating with stakeholders and potentially traveling up to 25% of the time.

As a Senior Customer Success Manager, you will oversee the implementation and adoption of solutions within enterprise accounts, manage relationships with key clients, analyze account health, and drive strategic planning to align client goals with services offered, ensuring satisfaction and retention.

As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving operational excellence, and implementing successful ROI strategies. Responsibilities include supporting customers with service usage, promoting growth, and delivering project training. You will collaborate with stakeholders to enhance customer experiences and maintain reliability programs.