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As the Senior Manager of Process Improvement, you'll lead the development and implementation of continuous improvement initiatives. You will streamline processes, eliminate waste, and enhance customer experience. Your role involves data analysis, managing improvement initiatives, creating SOPs, and fostering a culture of continuous improvement within the company.

The Senior Manager of Operations at TopView Group will oversee strategic planning and administration of operational programs. Responsibilities include establishing organizational goals, providing strategic advice, managing internal reporting systems, leading personnel training programs, and ensuring compliance with company policies. The role requires managing daily operations and employee evaluations while representing the organization at various meetings.