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Oversees call center operations by managing resources, motivating staff, ensuring KPI adherence, and addressing customer complaints effectively.

The BtoB Sales Staff will engage in outbound calls and emails to attract clients, close deals, and assist in digital transformation targeted at logistics solutions, while collaborating closely with the marketing team.

The Training Executive will provide training programs for Customer Service Representatives, develop training solutions, conduct audits, and prepare reports.

The Sales and Operations Manager will oversee P&L, drive financial performance, and optimize logistics operations, fostering growth and excellence.

The Assistant CS Manager will oversee daily operations, manage order accuracy, evaluate agent performance, and resolve escalated issues while optimizing costs and mentoring the CS team.

Manage client transactions, prepare cash flow statements, oversee corporate card usage, handle tax filings and financial audits, and manage asset contracts.

Manage financial reporting for Korea, lead monthly closes, oversee budget and financial planning, ensure compliance with policies and manage audits.