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Join Five9 as an Implementation Manager I responsible for managing and handling the implementation of multiple projects. Key responsibilities include project planning, customer documentation, configuring the VCC application, and maintaining client relationships. Requires 2 years of experience in Professional Services and knowledge of call center industry practices.

Join Five9 as a Cloud TAC Engineer responsible for handling escalations, collaborating with teams to improve code/systems, and contributing to knowledge base. Must have strong technical troubleshooting skills, network programming knowledge, and experience in customer support. Solid understanding of PBX, CTI, VoIP protocols, Java development, caching mechanisms, Linux operations, container orchestration, and configuration management tools.

The Senior Voice Engineer designs, tests, and develops telecom features, collaborates with cross-functional teams, and ensures high-quality solutions. Responsibilities include creating user guides, developing voice analytics dashboards, executing test plans, and mentoring junior team members while identifying opportunities for process improvement.