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The Operational Resilience Manager will coordinate the delivery of operational resilience, business continuity, and crisis management for Bupa's UK & Global Insurance Services, ensuring compliance with internal policies and external regulations while implementing improvement initiatives and managing stakeholder relationships.
As a Customer Underwriting Advisor, you will manage customer calls regarding health insurance claims, assess medical reports, and liaise with healthcare professionals to determine eligibility. You must review documentation efficiently and communicate decisions clearly to members throughout their claiming journey.
As an Analytics Engineer, you will analyze customer contact data to provide insights that drive change within the organization. You will collaborate with non-technical stakeholders to gather requirements, deliver data insights, and identify opportunities for continuous improvement in the contact center operations.
Sales Adviser role at Bupa in Salford Quays handling new business enquiries, providing client support, achieving sales targets, and complying with regulations. Hybrid home and office working options available.
As a Value Stream Lead at Bupa, you will oversee change delivery activities, utilizing lean-agile principles to optimize work flow and ensure quality outputs. You'll manage dependencies and scheduling while building strong relationships with stakeholders to prioritize work aligned with business outcomes.
The Design Operations and Design Systems Manager will enhance the efficiency of the design process, lead stakeholder communications, and manage design tools and systems. Key responsibilities include overseeing the Design System, promoting inclusive design, and establishing career development paths within the design team, all while maintaining agility in digital transformation efforts.
As a Front of House Receptionist, you will greet and assist customers, manage incoming inquiries, prepare necessary paperwork for appointments, handle postal duties, process invoices, and ensure the facility is well-presented while delivering exceptional customer service.
The Reception/Administrator role at Bupa involves greeting customers, managing phone inquiries, ensuring proper documentation, processing invoices, and assisting with appointments. The position requires strong customer service skills and the ability to handle administrative tasks efficiently in a healthcare environment.
As a Project Manager at Bupa Global, you will lead and coordinate various projects to achieve business outcomes, manage cross-functional teams, develop technical expertise, negotiate service levels with suppliers, and ensure compliance with contracts.
The Marketing Communications Planning Manager will develop and deliver consumer strategy and insights, manage consumer segmentation, and oversee communication initiatives. Responsibilities include horizon scanning for opportunities, maintaining insights, creating reports, managing stakeholder relationships, and ensuring integrated communication planning across teams.
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