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As Support Team Lead at Wolt, you will manage a support team, ensure high standards of customer service, analyze incoming requests for continuous improvement, develop strategies for enhanced customer satisfaction, mentor team members, and communicate effectively with all stakeholders.
As a Support Associate, you will provide 24/7 support to customers, venue partners, and courier partners, communicating effectively and providing creative solutions to their inquiries. Your role will involve multitasking, managing interactions efficiently, and contributing to team success in a fast-paced environment.
Full-time Support Associate role with Wolt, a Finnish technology company known for its food delivery platform. Responsibilities include handling customer, venue partner, and courier partner support, communicating with stakeholders, and finding solutions to exceed expectations. Shift-based role requiring availability during mornings, nights, and weekends. Ideal for team players with strong communication and interpersonal skills.
The Senior Manager, HR M&A and Global Expansion will lead HR initiatives related to mergers and acquisitions and global expansion. This role includes conducting HR due diligence, managing the HR lifecycle from due diligence to integration, and collaborating with various business functions to ensure strategic and effective people operations.
As a Commercial Finance Specialist at Wolt Market, you will be part of a team focused on optimizing vendor payments and accounting processes. Your role will involve creating strong communication with the business to enhance efficiency and ensure smooth operations, contributing to the transformation of grocery shopping experiences through the Wolt app.
The Partner Communications Manager will develop and execute communication and public affairs strategies to align with Wolt's policy objectives and enhance public perception of couriers. This role involves executing campaigns across social media, collaborating with public policy teams, and shaping Wolt's narrative in media discussions.
The Account Manager at Wolt will handle a portfolio of restaurant partners, ensuring their seamless experience post-onboarding. Responsibilities include managing relationships, providing after-sales support, reporting on accounts, and promoting services and marketing campaigns. The role requires strong communication and collaboration with internal teams.
The Brand Partnerships & Ad Sales Manager at Wolt will develop and execute sales strategies for brand partnerships, enhance advertising initiatives, and collaborate with cross-functional teams to create profitable business models. This role aims to maximize value for brand partners and customers through effective joint business planning.
As a Junior Account Manager at Wolt, you'll manage a restaurant portfolio, build relationships with partners, provide after-sales support, and facilitate communication between operations and merchants. Your role includes promoting new services and coordinating marketing campaigns to enhance partner success.
The Brand Partnerships & Ad Sales Manager at Wolt is responsible for building relationships with brand partners, executing commercial initiatives, and developing joint business strategies. The role requires collaboration across various teams to enhance ad and promo sales, create beneficial models for all stakeholders, and ensure exceptional service to customers.
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