Top Tech Jobs & Startup Jobs in New York City, NY
The Customer Success Manager will lead a team to enhance customer satisfaction and retention, develop strategies for upselling, resolve issues, analyze customer metrics, and collaborate with various teams to ensure effective service delivery.
The Vice President of Client Experience will lead multiple departments to enhance client satisfaction and drive company growth. Responsibilities include managing teams, developing strategies for client relationships, ensuring consistent service delivery across channels, and collaborating with cross-functional teams to achieve organizational objectives. This role emphasizes exceptional leadership and strategic insight in fostering a culture of excellence and innovation.
The Account Executive will recruit farmers and ensure their satisfaction with FBN, achieving sales goals for crop inputs, developing business plans, managing sales processes through Salesforce, and representing FBN at trade shows. The role entails understanding growers' needs and educating them on FBN's online platform, along with managing local sales events and suggesting process improvements.
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The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
The Reporting Analyst at Headspace is responsible for creating custom reports, monitoring service delivery against SLAs, and identifying process improvements. This role requires strong analytical skills and proficiency in data visualization and reporting tools to support the Client Success team effectively.
The Senior Product Manager will lead the development of Firefox Relay, focusing on user privacy and security by masking phone numbers and email addresses. Responsibilities include defining product vision and strategy, collaborating with engineering, conducting market research, and measuring product success through KPIs.
As Senior Product Counsel, you will advise teams on legal compliance and risk associated with product development and marketing for Stack Overflow's platform. You'll draft legal documents, manage projects, and ensure compliance with laws affecting technology and SaaS products.
The Grants Project Manager oversees the entire grant application process, ensuring compliance with agency requirements and maintaining communication between the CFS team and clients. They manage project timelines, lead the writing team, and provide updates on project status while fostering a collaborative team culture.
The Program Manager will oversee strategic initiatives and daily operational processes within Children's Specialty Group and Connected for Kids. Responsibilities include data analysis, project leadership, and collaboration with administrative and clinical teams to improve service delivery and operational effectiveness.
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