Top Customer Success Jobs in New York City, NY
As a Client Director, you will be responsible for leading client relationships, driving satisfaction and retention, and ensuring successful implementation of Nexthink's solutions. You will work closely with IT teams to enhance the digital employee experience, leveraging real-time analytics and automation to improve productivity and efficiency.
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
As a Tech Touch Customer Success Manager at EliseAI, you will manage a large portfolio of accounts, optimizing customer engagement through technology and data-driven strategies. Responsibilities include leveraging customer success tools, scheduling critical meetings, analyzing customer trends, and creating resources to enhance user experience and retention.
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As a Client Support Engineer, you will ensure a seamless user experience for internal and external clients on Trumid's trading platform. Responsibilities include client communication, providing technical support, incident management, and collaboration with UI and Sales teams to enhance platform usability. Your role is vital for client satisfaction and successful trading operations in a fast-paced fintech environment.
The Client Services Digital Associate will coordinate marketing, communications, and digital advertising campaigns for clients, manage project timelines, prepare client reports, communicate with stakeholders, and stay updated on digital marketing trends.
As an Investment Specialist at J.P. Morgan, you will support clients in their investment objectives, prepare product recommendations, assist in developing investment policy statements, and strengthen client relationships while adhering to compliance policies.
As a Senior Client Success Manager, you'll manage key client relationships, ensuring their satisfaction and results. Your role includes analyzing performance data to provide insights, gathering client feedback for product enhancements, and identifying growth opportunities while effectively communicating client needs within the company.
The Customer Success Specialist at Reorg will enhance user adoption and retention, develop key stakeholder relationships, and support account management efforts in the buyside credit investing area. Responsibilities include onboarding new clients, monitoring account health, creating tailored client communications, and collaborating with internal teams to meet client needs.
The Customer Success Manager at Reorg is responsible for managing global clients in the investment banking space, promoting processes, driving retention rates, and increasing revenue. They must possess strong communication, relationship building, and problem-solving skills. This role is hybrid, located in New York City office.
The Senior Compliance Specialist advises product and technology teams on privacy and compliance matters, develops due diligence materials, reviews product designs for compliance risks, and addresses compliance inquiries related to Reorg's products.
The Customer Success Manager will master the Rokt platform, optimize client campaigns, work with the sales team to meet marketing goals, build relationships with stakeholders, and provide strategic account recommendations to enhance client returns. This role emphasizes account planning, relationship management, and performance tracking.
As a Customer Experience Team Member, you will provide exceptional support to members by handling inquiries, resolving issues, and collaborating with internal teams. You will stay organized while understanding member needs and maintaining up-to-date knowledge of products and services. Training will be provided to ensure you can effectively assist members and contribute to the success of Bilt Rewards.
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