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Top Customer Success Jobs in New York City, NY

4 Hours Ago
New York City, NY
Senior level
Senior level
AdTech
The Senior Client Services Manager at Kargo manages client relationships post-sale, ensuring campaign success, client satisfaction, and business growth through strategic analysis and cross-functional collaboration.
Top Skills: CeltraDspExcelLiverampPowerPointProgrammaticSspThe Trade Desk
Reposted 10 Hours Ago
Hybrid
New York City, NY
140K-201K Annually
Senior level
140K-201K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead and mentor a Digital Customer Success team, focusing on customer adoption and satisfaction through strategic engagement and collaboration with internal teams.
Top Skills: Cloud Service PlatformNetworkingSecurity
10 Hours Ago
Easy Apply
Hybrid
New York City, NY
Easy Apply
Senior level
Senior level
Fintech • Machine Learning • Mobile • Security • Software
As a Strategic Customer Success Manager, you will develop relationships with enterprise clients, lead onboarding, optimize engagements, and manage renewals and upsells to drive client satisfaction and growth.

Featured Jobs

12 Hours Ago
Easy Apply
Hybrid
New York City, NY
Easy Apply
Senior level
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Senior Customer Success Manager, you will drive customer adoption, manage retention and upsells, and champion product expertise while collaborating with cross-functional teams.
Top Skills: Amazon Web ServicesGoogle Cloud PlatformAzure
15 Hours Ago
Easy Apply
Hybrid
New York City, NY
Easy Apply
Mid level
Mid level
Marketing Tech • Mobile • Software
As a Customer Success Manager II, you will manage renewals, retention, and drive feature adoption for enterprise clients, ensuring a high-quality customer experience through proactive engagement and support.
Top Skills: APIsDirect MarketingHTMLMarketing AnalyticsMarketing AutomationMobileSaaS
18 Hours Ago
Hybrid
New York City, NY
69K-129K Annually
Senior level
69K-129K Annually
Senior level
Fintech • Insurance • Financial Services
The Technology Success Consultant facilitates the use of technology in financial practices, driving adoption and coaching advisors on optimizing their workflow for improved client and business results.
Top Skills: Digital ToolsSoftware Technology
Yesterday
Easy Apply
Hybrid
New York City, NY
Easy Apply
Senior level
Senior level
Big Data • Fintech • Information Technology • Payments • Software
The Sr. Customer Success Manager at Pinwheel will manage customer relationships, oversee implementation and expansion, providing technical guidance and identifying upsell opportunities.
Top Skills: APIsDatabase
Reposted Yesterday
Easy Apply
Hybrid
New York City, NY
Easy Apply
Mid level
Mid level
AdTech • Big Data • Digital Media • Marketing Tech
The Customer Success Manager will oversee client relationships, drive customer satisfaction, and identify revenue opportunities while collaborating with sales and internal teams.
Top Skills: ExcelGainsightMs PowerpointSalesforce
Yesterday
Easy Apply
New York City, NY
Easy Apply
Mid level
Mid level
Fintech • Machine Learning • Mobile • Software • Financial Services
The Customer Advocate resolves high-priority customer complaints, manages regulatory relations, and advocates for process improvements to enhance customer satisfaction and compliance.
Top Skills: KustomerSalesforceZendesk
Reposted Yesterday
Easy Apply
New York City, NY
Easy Apply
84K-171K Annually
Mid level
84K-171K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things • Software
The Manager, Concierge Services oversees a team providing customer support for Yext's platform, ensuring satisfaction, managing escalated issues, and scaling operations.
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