As a Junior IT Coordinator, you will support IT operations by providing technical support, troubleshooting network issues, and assisting with employee onboarding. You will monitor IT systems for performance and help with larger IT projects to enhance company efficiency.

The Desktop Support Analyst provides technical support for hardware and software issues, troubleshoots desktop and laptop problems, assists with equipment setup and configuration, and collaborates with IT staff to resolve complex issues. They enhance productivity by documenting support requests and developing automation tools.