The Sales Engineer supports the sales team by providing technical expertise and facilitating solution design, emphasizing the company's CX offerings. Key responsibilities include understanding customer requirements, delivering tailored presentations, addressing technical queries, and collaborating cross-functionally to align solutions with customer needs. Building relationships as a trusted advisor is essential to guiding customers through the decision-making process.

The Sales Engineering Manager at Broadvoice will be responsible for leading pre-sales activities, requirement gathering, preparing technical responses for RFIs, RFQs, and public tenders, and conducting technical presentations for Contact Center solutions. They will also identify new features for development within the Contact Center scope.