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The Customer Service Representative assists customers online, in person, and over the phone, ensuring a world-class customer experience by accurately completing loan applications, answering questions, and building relationships. They contribute to team goals and maintain a cash drawer with precision, while also engaging in ongoing learning and other responsibilities assigned by management.

As a Customer Service Representative, you'll provide exceptional service to customers at retail locations, assist with transactions like loans and check cashing, and collaborate with team leads to meet goals while maintaining a positive and motivated attitude.

As a Customer Service Representative, you will assist customers online, in-person, and through phone calls, providing exceptional customer service while accurately handling loan applications and cash transactions. You will collaborate with team leads to meet goals and ensure customer satisfaction through consistent and effective communication.