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As a Support Specialist I, you will provide exceptional software support to EMR clients by identifying their needs, troubleshooting issues, and ensuring high-quality client satisfaction. You will be responsible for documenting issues, educating clients on software usage, and collaborating across teams to resolve problems effectively.
The Director of National Sales will lead sales teams, develop sales strategies, conduct market research, forecast sales, and monitor competitor activities to drive revenue growth for specific medical specialties. This role also involves mentoring regional sales managers and collaborating with internal stakeholders to enhance go-to-market programs.
Lead the Platform Engineering teams at ModMed, ensuring timely delivery of high-quality software products while inspiring and mentoring software engineers. Collaborate with cross-functional partners to align development with business objectives and foster a culture of continuous improvement.
The Technical Writer II will create high-quality technical documentation for Gastroenterology products, working closely with cross-functional teams. Responsibilities include writing manuals and user guides, maintaining documentation standards, overseeing document revisions, and facilitating knowledge transfers to ensure clear communication of technical information.
As a Senior Software Engineer, you will design, develop, document, and debug software systems, primarily using Java. You will work on both new and existing applications, contribute to technical design, provide support, and collaborate with your development team to ensure high-quality software delivery.
As a Software Architect at ModMed, you will lead the architectural design of enterprise software applications, establish technical roadmaps, mentor teams, and ensure alignment between engineering and product teams while maintaining high standards of quality in a hybrid work environment.
The Customer Success Manager acts as a consultative partner for Otolaryngology clients, ensuring retention and advocacy through engagement and adoption of the company's SaaS cloud platform. The role involves tracking success metrics, addressing customer issues, and identifying upsell opportunities, while maintaining communication with clients and internal stakeholders.
The Support Specialist I will provide exceptional client support by identifying needs, troubleshooting software issues, and communicating effectively across teams to ensure client satisfaction. This role involves managing a high volume of inbound calls and requires experience in evaluating and resolving customer software application issues, particularly in a healthcare setting.
The Senior Software Engineer will design, develop, document, unit test, and debug software systems using Java and related technologies, while providing support for various components and maintaining high code quality. They will participate in technical design decisions and work collaboratively to ensure project goals are met.
As a Technical Program Manager, you will manage Agile software development projects, improve scrum processes, and coordinate release management. Responsibilities include leading teams, managing scope, collaborating with cross-functional teams, and facilitating effective communication to ensure project goals are met successfully.
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